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Guarantees

Delivery conditions


- Delivery dates on the order form are of a general order. Eventual delays may not be a pretext for order cancelling or claims of damage. "Charlet Phototographies" cannot be held responsible for any consequences due to delays.

- Photos will be delivered to the addresses given whilst ordering. When a client orders

Several developments at the same time with differing delivery dates the delivery date which will be retained is the longest. Delivery charges are calculated on the basis of ONE expedition grouping photos together.

  • If payment is made by check , the order shall be treated upon cashing of the check with the delivery date put back accordingly.
  • If payment is made by PAYPAL the order is immediately treated.
 

Conformity of developments/prints


"Charlet Photographies" will change prints at its own expense if an error has been made by the company & the prints do not correspond to those ordered. The request must be made and clearly explained within 3 days of delivery. Any claim after this time cannot be accepted.

Prints must be sent back to "CHarlet Photographies" in the same state in which they were received, in the original packaging and protection.

Re-expedition expenses will be reimbursed to the client upon reception of the appropriate receipts.

Articles sent back which are incomplete, damaged, or damaged by the client (traces of fingers, stains, folded even slightly ...) will not be accepted.  


Delivery expenses


Cost of packaging, transport and insurance are invoiced to the buyer. 


Cancellation


Customers may cancel orders within 7 working days after our reception of the e-mail confirmation of an order. He must send an e-mail to "charlet photographies" & send  recorded/registered letter with signed receiver chit asking for cancellation.     

In case of PAYPAL payment the corresponding sum will be reimbursed deduction made of any expenses. 


Payment Security


The Internet Site www.charlet-photographies.com has a security system protecting all sensitive information relating to means of payment.